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Incumbent worker training provides services to workers who are experiencing change in the workplace that requires personal or technical skill enhancement. As jobs rely more on technology and critical thinking abilities workers must upgrade their skills and be ready to learn new ones. With upgraded skills, employees form a more productive, stable and secure workforce, which benefits them and their employers. The Minnesota Teamsters Service Bureau helps members gain the skills and training they need through our incumbent worker-training program that includes several strategies: Department of Labor
demonstration grants Life/Work
Planning Workforce
Transitions Initiative Workplace
Enhancement Process The term "Life/Work Planning" describes a process for anticipating, planning and making personal work and life changes. It is more than a single plan, program or event. Instead, Life/Work Planning is a starting point for self-development. It is an ongoing process in which individuals continue to review and evaluate their plans to adjust to changing needs in the workforce. This process recognizes the need for lifelong learning in today's changing economy and can be utilized by individuals who are seeking opportunities in their current workplace or in new careers. THE PROCESS The Life/Work Planning process typically begins with a six hour group class program followed by a one to one session with a career counselor. The program assists participants to:
In addition, a variety of workshops may be offered to supplement the core class program. Once participants have completed an initial Life/Work Plan; they are ready to begin individualized study in areas of specific needs. LIFE/WORK PLANNING GROUP CLASS Session One
Session Two
One to One Meeting with Counselor
WORKFORCE TRANSITIONS INITIATIVE The Minnesota Teamsters Service Bureau has broad-based experience in the delivery of customized incumbent training for a variety of worker classifications. Due to our in-depth knowledge of, and our successful partnerships over many years with both public and private technical training institutions, we have been able to negotiate cost-effective training opportunities in several different industries. Our knowledge of capabilities, and pricing structures of these educational institutions provides us with bargaining strength to ensure both the best price and the most focused training available. An additional, and perhaps most important feature of our expertise in this area, revolves around our philosophy of inclusion. All of our customized training experiences have included stake-holder participation and input in the needs assessment, the design and the delivery structure of training. We firmly believe that unless there is consensus by all parties, even the most cost-effective training will not have the fullest impact. The Service Bureau provides training and development services in three areas: JOB SPECIFIC TECHNICAL SKILL DEVELOPMENT Examples of job specific technical skills taught through the Minnesota Teamsters Service Bureau's workforce transitions programs:
WORK RELATED BASIC SKILL DEVELOPMENT English as a Second Language (ESL) The Service Bureau is experienced in general ESL training as well as Occupational English as a Second Language (OESL) for clients. This training is available both on site at the workplace, or at another location. WORKPLACE CHANGE/SELF MANAGEMENT SKILL DEVELOPMENT The Service Bureau has recognized the need for programs that address the challenges presented by a rapidly changing workplace. The Service Bureau has developed one and two day courses designed to help employees adjust to the changing work environment:
To effectively address specific workplace issues, the Service Bureau custom designs programs to meet presenting problems:
PURPOSE: To provide worker involvement in determining workplace enhancement strategies that result in a quality workplace environment that supports high worker satisfaction and productivity. APPROACH: The Minnesota Teamsters Service Bureau uses a participatory,information based, continuous feedback approach to involve workers in the process. PROCESS PHASES: Planning Phase A team is formed consisting of worker, union, and management membership. The role of this team is to facilitate the process and provide input and direction for carrying out the working phase. Working Phase Three activities occur here:
Wrap-up Phase All workers are provided information regarding the final report and recommendations. The most critical piece is that all workers who have participated are given feedback regarding the information they were asked to provide.
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